Questions? We've Got Answers.

No. ScriptMates has no membership fees or order minimums. Product and applicable shipping charges still apply.

Yes. ScriptMates allows providers to add eligible items from multiple participating pharmacy partners into one cart. Each pharmacy manages its own fulfillment.

We take a thoughtful approach to selecting our partners. Our evaluation considers factors such as applicable licensing and regulatory standing, quality and sourcing practices, supporting documentation, fulfillment processes, and responsiveness.

We also believe in getting to know the people behind each operation. Building strong, transparent relationships with our partners is an important part of how we support the practices that trust ScriptMates.

Eligible orders may ship directly to a patient or clinic depending on the pharmacy partner, order type, and applicable requirements.

Yes. Your Order History allows you to view available order statuses, shipping information, and updates in one place.

Our support doesn't stop once you're registered! From personalized onboarding and ordering assistance to pharmacy coordination and fulfillment updates, our dedicated team is here to help along the way.

You'll also have access to educational webinars, our Learning Center, and practice resources to help you get the most out of the platform.

At ScriptMates, we believe in building relationships, not just processing orders.

You can register your clinic or schedule a quick 20-minute demo with our team to see if ScriptMates is a fit for your practice.